Terms and Conditions

Last updated: April 2026

Please read these Terms and Conditions carefully before using the Love Your Petz website. By accessing or placing an order through our store, you agree to be bound by these terms.

1. General

These terms apply to all visitors, users, and customers of Love Your Petz. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours and images will be perfectly accurate. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.

3. Pricing

All prices are listed in GBP (£) and are subject to change without notice. We reserve the right to refuse or cancel any order if a product is listed at an incorrect price due to a typographical error or system error.

4. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. Payment must be received in full before your order is dispatched. We accept major credit/debit cards and other payment methods as listed at checkout.

5. Shipping

We aim to dispatch orders promptly. Delivery times are estimates and may vary. Love Your Petz is not responsible for delays caused by third-party couriers or customs processes. Please refer to our Shipping and Delivery page for full details.

6. Returns & Refunds

We want you to be completely satisfied with your purchase. Please refer to our Refund Policy for full details on returns and refunds.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Love Your Petz and may not be reproduced, distributed, or used without our express written permission.

8. Limitation of Liability

Love Your Petz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

If you have any questions about these Terms and Conditions, please contact us.